We aim to ensure complete satisfaction with our traditional Kondapalli products.

1. Returns:

We accept returns only in case of:

• Wrong product delivered

• Damaged product on arrival

Request must be raised within 3 days of delivery. Items must be unused and in original packaging.

2. Refunds:

Once we receive and inspect the returned item, we will initiate a refund to your original payment method within 7 business days.

3. Exchanges:

We offer exchanges for damaged or defective items only.

4. Non-returnable items:

Customized or bulk-ordered items cannot be returned unless damaged or defective.

Contact:

For any queries, email us at [info@kondapallibomma,] or call [+91 8008806474].